Responsible Gambling at Freespinz

We built Freespinz for people who want to play for fun. Nothing more. Gambling should never be treated as a way to earn money, clear debts or fix a bad week.

Our platform is strictly for adults aged 18 and over. We may ask you to verify your age and identity at any point, and we can close an account and withhold winnings if someone underage has used it. If you share a device with young people, use a filtering tool and keep your login details to yourself.

Freespinz is operated by Pacific Odds S.R.L. under an Anjouan Gaming licence (ALSI-202510032-FI1). Our Terms and Conditions set out the rules that apply to every account.

Problems rarely arrive with a bang. They creep. Watch for these signs in yourself or someone close to you:

• Betting more than you planned, or for longer than you meant to.
• Chasing losses by raising stakes to win the money back.
• Borrowing, selling belongings or skipping bills to fund play.
• Hiding how much you gamble, or feeling defensive when asked.
• Feeling anxious, irritable or low when you are not playing.
• Neglecting work, study, sleep or relationships.

Bonuses can make it easy to keep going, so treat any promotion as optional. Never deposit just to meet a wagering requirement.

Answer these privately. There is no score to report to us.

1. Do I gamble with money I need for essentials?
2. Have I tried to cut back and failed?
3. Do I feel the urge to win back what I lost?
4. Has gambling caused arguments or stress at home?
5. Would I be uncomfortable if a friend saw my betting history?

Said yes to even one? Pause. Use a limit, take a cooling-off break, or talk to someone today. Acting early is far easier than acting late.

You do not have to sort this out alone. Gambling Help Online offers free, confidential support around the clock by phone on 1800 858 858 and through live chat at gamblinghelponline.org.au. It is open to gamblers, families and friends.

Consider banking-level blocks on gambling transactions where your provider offers them, and install a site-blocking program on your devices if you want extra distance. If you ever want us to step in, reach us through our contact page and ask for self-exclusion. We will act on that request promptly and without judgement.

Control works best when you set it up before you need it. Our account tools are designed for exactly that, and you can use them from day one.

• Deposit limits: cap what you add per day, week or month. Our minimum deposit is €20, but your own ceiling can sit well below what you think you can afford.
• Loss limits: set the most you are willing to lose over a chosen period.
• Session limits and reality checks: get a reminder of how long you have been playing, so the clock does not slip away.
• Cooling-off: take a short, fixed break from the site while keeping your account.
• Self-exclusion: a longer or permanent block. While it runs, you cannot log in, and we will stop marketing to you.

Tighter limits can usually be applied straight away. Loosening them is deliberately slower, so a rash moment cannot undo a sensible decision. Not sure how to find a setting? Message our team via Live Chat or at support@freespinz.com and we will point you to it.